This document outlines the terms and conditions governing the use of services provided by GÖKKUŞAĞI DENİZ VE KARA TURIZM Ltd. Şti. (“SEALAND TURKEY,” “we,“ or “us”). By depositing or paying for a confirmed travel package or service, you acknowledge that you have read, understood, and agreed to the terms outlined herein.

General Agreement

Acceptance of Terms

By booking with SEALAND TURKEY, you confirm your understanding and acceptance of these terms on behalf of yourself and all party members.

Contract Formation

A contract between you and SEALAND TURKEY is formed when a confirmation invoice is issued and a deposit is received. The terms are governed by Turkish Tourism Laws and the EU Directive 90/314 on package travel.

Booking Process

How to Book

Bookings may be made directly with us or through a travel agent.

Information Accuracy

To avoid additional charges, provide accurate personal details (e.g., name and birthdate) matching your identification when booking.

Booking Approval

We reserve the right to decline any booking without explanation.

Deposit and Payment Terms

A 30% non-refundable deposit is required at booking confirmation. Exceptions apply only if:

• SEALAND TURKEY cancels your tour.
• You cancel within 72 hours of booking (subject to bank fees).

Agent Communication

If booked through a travel agent, all correspondence will be directed to them, and payments to the agent are deemed payments to us.

Special Requests

Requests (e.g., dietary needs, room preferences) must be communicated during booking. While we will pass these on to providers, fulfillment is not guaranteed.

Late Bookings

Reservations made within 60 days of departure are subject to additional terms detailed in Section C.

Booking Confirmation

After receiving your deposit, we will provide a payment schedule and confirm your booking.

Payments and Invoicing

Currency

All invoices are issued in EURO (€).

Payment Schedule

• 30% non-refundable deposit at confirmation.
• Final balance due 60 days before departure.

Payment Methods

Payments can be made via credit card (MasterCard, Visa, American Express) or bank transfer. An American Express transaction incurs a 5% processing fee.

Final Payment

Full payment is required for bookings made within 60 days of departure.

Pricing Policy

Price Changes

Prices are subject to change due to factors beyond our control but will not increase within 60 days of departure.

Refusal of Price Changes

If a price adjustment is necessary and you decline the updated price, you may cancel for a full refund of all payments made.

Transfers and Substitutions

Booking Transfers

Transfers may be permitted for valid reasons (e.g., illness, family emergencies) with at least 14 days’ notice. The original and substitute traveler will be jointly responsible for any additional costs incurred.

Minors

An adult must accompany travelers under 18. If traveling with someone other than a parent, notarized consent is required.

Cancellation by You

Cancellation Process

Cancellations must be submitted in writing to:

GÖKKUŞAĞI DENİZ VE KARA TURIZM Ltd. Şti.

Hobyar, Ankara Caddesi, Cağaloğlu Ykş. No: 19/A, 34112 İstanbul

Email: info@sealandturkey.com

Acknowledgment

Written cancellations will be acknowledged within 48 hours. If you do not receive confirmation, contact us at +90 534 392 6735.

Cancellation Penalties

• 30% deposit forfeited for cancellations made more than 60 days before departure.
• 60-46 days prior: 50% penalty.
• 45-31 days prior: 75% penalty.
• 30 days or less: 100% penalty.

Refund Process

Refunds, less applicable penalties, and bank charges will be processed within ten business days of cancellation confirmation.

Cancellation or Changes by Us

Tour Modifications

In rare cases, we may need to cancel or modify a tour. If this occurs, you will receive a full refund of your deposit and other payments.

Liability and Final Provisions

Limitation of Liability

SEALAND TURKEY is not responsible for losses arising from cancellations due to force majeure, including but not limited to natural disasters, political instability, or public health emergencies.

Travel Insurance

It is strongly recommended that you purchase travel insurance to cover potential losses.

For complete terms and conditions, please get in touch with us at info@sealandturkey.com or visit https://sealandturkey.com.